Privacy Policy

Privacy Policy

Version 2.0 — Effective June 11, 2026 (supersedes the version last modified April 26, 2026)

Website: https://po-trade.com

1. Introduction

Point of Trade Co. ("Point of Trade," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit po-trade.com or use our services — including web hosting, cloud servers, game servers, VPN, Cloud Office, and our AI-assisted tools ("Zeta") — and how we use, share, store, and safeguard that information, as well as the rights and choices available to you.

2. Scope

This policy applies to personal information we collect through our website and online services. It does not apply to information collected offline or by third-party websites or services that we do not control, even if you access them through links on our site.

3. Information We Collect

We collect the following categories of information:

• Information you provide — such as your name, email address, phone number, billing address, account credentials, order details, and payment information you submit when registering, purchasing, or contacting us.
• Information collected automatically — such as your IP address, browser type, device and operating-system information, pages viewed, referring pages, and activity collected through cookies and similar technologies.
• Content you provide to our AI-assisted features — such as the instructions, files, and project content you submit to Zeta when building or modifying your websites, applications, or assets.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and analytics tools to operate the website, remember your preferences, measure performance, and improve our services. You can manage or disable cookies through your browser settings, although some features may not function properly as a result.

5. How We Use Your Information

We use your information to:

• provide, operate, and maintain our services and process your orders;
• create and manage your account and authenticate access;
• communicate with you about your account, transactions, and support requests;
• operate and improve our AI-assisted features at your direction;
• analyze usage, improve functionality, and develop new features;
• send service updates and, where permitted, marketing communications;
• detect, prevent, and address fraud, abuse, and security issues; and
• comply with our legal and regulatory obligations.

6. AI-Assisted Features and Service Providers

Our AI-assisted tools ("Zeta") help you build, modify, debug, and generate content for your websites, applications, and digital assets. To deliver these and other features, we rely on trusted third-party service providers that process information on our behalf — including artificial-intelligence model providers and cloud-infrastructure providers (our "sub-processors").

When you use these features, the information necessary to fulfil your request — for example, the instructions you provide — may be transmitted to and processed by these providers solely to deliver the requested feature. These providers act under written agreements that require them to protect your information and to use it only to provide their services to us. We do not sell your information, and we do not authorize these providers to use your information for their own independent purposes.

7. How We Share Your Information

We may share your information:

• with service providers and sub-processors who perform services on our behalf (as described in Section 6), under appropriate confidentiality and data-protection obligations;
• with our affiliates in connection with operating our services;
• in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this policy;
• when required by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property and that of others; and
• in aggregated or anonymized form that does not identify you, for research, analytics, or marketing.

8. International Data Transfers

Some of our service providers operate outside the State of Kuwait. Where your information is transferred to and processed in other countries, we take steps to ensure it remains protected consistent with this policy and applicable law, including through contractual safeguards with those providers.

9. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, resolve disputes, enforce our agreements, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

11. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us at https://po-trade.com/project/contact-us/ . We will respond consistent with applicable law.

12. Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. If you believe a child has provided us information, please contact us.

13. Public Areas and User Communications

Information you post in public areas of our services may be visible to others. Please do not share sensitive personal information in public forums.

14. Third-Party Websites and Services

Our website may link to third-party sites and services that we do not control. We are not responsible for their privacy practices and encourage you to review their policies before providing information.

15. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our services, business practices, or legal requirements. We will post the updated policy on this page and revise the effective date above. Material changes may be communicated through additional notice where appropriate.

16. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at https://po-trade.com/project/contact-us/ .

© 2026 Point of Trade Co.