Terms of Service

Terms of Service

Version 1.0 — Effective June 11, 2026

Website: https://po-trade.com

1. Agreement to Terms

These Terms of Service ("Terms") form a binding agreement between Point of Trade Co. ("Point of Trade," "we," "us," or "our") and you or the entity you represent ("you," "your," or "Customer"), governing your access to and use of our website, products, and services (collectively, the "Services"). By creating an account, purchasing, or using the Services, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Definitions

• "Services" — web hosting, cloud servers, game servers, VPN, Cloud Office, AI-assisted tools ("Zeta"), reseller programs, and related products offered by Point of Trade.
• "AI-Assisted Features" — tools powered by artificial intelligence that help you build, modify, debug, and generate content for your websites, applications, and digital assets.
• "Credits" — prepaid units used to access AI-Assisted Features, as described in Section 7.
• "Customer Content" — data, files, code, text, media, and other materials you upload, create, or generate using the Services.
• "Acceptable Use Policy" / "AUP" — the rules set out in Section 8.

3. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate registration information, keep it current, and safeguard your credentials. You are responsible for all activity under your account and must notify us immediately of any unauthorized use.

4. The Services

We provide hosting and cloud-related Services and AI-Assisted Features as described on our website and order pages. Service specifications, resources, and limits are those stated for your chosen plan. We may modify, enhance, or discontinue features, with reasonable notice for material changes affecting active subscriptions.

5. Orders, Fees, and Renewals

Prices and billing cycles are stated at purchase. Unless otherwise stated, subscriptions renew automatically at the then-current price for successive terms until cancelled. You authorize us to charge your payment method for fees, renewals, and applicable taxes. Fees are due in advance. Failure to pay may result in suspension or termination.

6. Refunds

Except where required by law or expressly stated in a specific offer, fees are non-refundable. Any money-back or trial terms applicable to a particular Service will be stated at purchase. Credits are governed by Section 7.

7. AI-Assisted Features and Credits

• Nature of Credits. Credits are a prepaid license to use AI-Assisted Features. They are not money, currency, or a stored-value instrument, have no cash value, and are not redeemable, transferable, or exchangeable for cash except where required by law.
• Plans and usage. AI-Assisted Features are offered through subscription plans that include a monthly allowance of Credits, with additional usage available on a metered basis. Different actions consume different amounts of Credits, as published in our then-current rate schedule.
• Two types of Credits. "Paid Credits" (purchased for money) do not expire while your account is active. "Promotional Credits" (granted free — e.g., trial, bonus, or monthly allowances) expire as stated and are consumed before Paid Credits.
• Balance and access. Your Credit balance is tied to your account. Spending Credits requires at least one active Service that exposes AI-Assisted Features; otherwise Credits remain on your account until such a Service is active.
• No refund of used Credits. Credits already consumed are non-refundable. Expired Promotional Credits are forfeited.
• Pricing changes. We may adjust plan prices, Credit prices, and the number of Credits consumed by an action, on a forward-looking basis with reasonable notice.
• Outputs. AI-generated outputs are provided "as is." You are responsible for reviewing them and for your use of them. Subject to the AUP and applicable third-party terms, and as between you and us, you own the outputs you generate; we make no warranty that outputs are accurate, original, non-infringing, or fit for a particular purpose.
• Account closure. Upon termination or closure of your account, any remaining Credit balance is forfeited after we provide notice and a reasonable opportunity to use the Services, except where a refund is required by law.

8. Acceptable Use Policy

You agree not to use the Services to host, store, transmit, generate, or distribute content, or to engage in conduct, that:

• (a) is unlawful, infringing, defamatory, harassing, hateful, or incites violence;
• (b) is sexually explicit, exploits or endangers minors, or is otherwise abusive;
• (c) is fraudulent or deceptive, or impersonates any person or entity;
• (d) contains malware, or is used to gain unauthorized access to, disrupt, or compromise any system, network, or data;
• (e) sends spam or unsolicited bulk communications;
• (f) infringes intellectual-property, privacy, or publicity rights;
• (g) consumes resources in a manner that impairs the Services for others; or
• (h) violates the acceptable-use terms of any third-party provider used to deliver the Services.

AI-Assisted Features. When using AI-Assisted Features you are solely responsible for your inputs and for the outputs you request, generate, publish, or distribute, and you must hold all rights necessary for your inputs. To protect our Services and comply with our providers' terms, we may automatically screen, refuse, block, or limit any request we determine violates this AUP, without prior notice. We may investigate violations and remove content or suspend Services as needed.

9. Customer Content and Responsibilities

You retain ownership of your Customer Content. You grant us the limited rights necessary to host, process, transmit, back up, and otherwise operate the Services and deliver requested features (including via sub-processors). You are responsible for the legality of your Customer Content, for maintaining your own backups, and for securing your applications, credentials, and configurations.

10. Backups and Data

While we may provide backup features, you are responsible for maintaining independent backups of your Customer Content. We are not liable for any loss, corruption, or deletion of data except to the extent caused by our gross negligence and as limited by Section 17.

11. Third-Party Services and Sub-Processors

The Services rely on trusted third-party providers (including AI model and cloud-infrastructure providers) that process information on our behalf to deliver features, as described in our Privacy Policy. Your use of features delivered through such providers is also subject to their applicable terms.

12. Intellectual Property

The Services — including our software, branding, "Zeta," and content (excluding Customer Content) — are owned by Point of Trade or our licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Services under these Terms. You may not copy, resell, reverse-engineer, or create derivative works of the Services except as expressly permitted (e.g., under a reseller program).

13. Reseller Programs

If you participate in a reseller program (e.g., Web Hosting Agency or Game Server Provider), you are responsible for your own end customers, their compliance with these Terms and the AUP, your billing relationship with them, and any support you provide. You must not misrepresent the Services. We may act to enforce the AUP against any end customer.

14. Service Availability and Maintenance

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may perform scheduled or emergency maintenance. Any service-level commitments apply only if expressly stated for your plan.

15. Suspension and Termination

We may suspend or terminate your access for non-payment, violation of these Terms or the AUP, legal requirements, or risk to the Services or others. You may cancel as described in your account or order terms. Upon termination, your right to use the Services ends, and Sections intended to survive (including 7, 9, 10, 12, 16, 17, 18, 19) continue.

16. Disclaimer of Warranties

The Services and AI-generated outputs are provided "as is" and "as available," without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability — to the maximum extent permitted by law.

17. Limitation of Liability

To the maximum extent permitted by law, Point of Trade will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the amount you paid us for the relevant Service in the three (3) months preceding the event giving rise to the claim.

18. Indemnification

You agree to indemnify and hold harmless Point of Trade and its affiliates from claims, damages, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Services or AI-Assisted Features, your violation of these Terms or the AUP, or your infringement of any third-party rights.

19. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

20. Changes to These Terms

We may update these Terms to reflect changes in our Services, business, or legal requirements. We will post updates on this page and revise the effective date; material changes may be communicated by additional notice. Continued use after changes take effect constitutes acceptance.

21. Governing Law and Disputes

These Terms are governed by the laws of the State of Kuwait, without regard to conflict-of-laws principles. The courts of Kuwait have exclusive jurisdiction over any dispute, subject to any mandatory consumer-protection rights.

22. General

These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and us. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).

23. Contact

Point of Trade Co. — https://po-trade.com/project/contact-us/

© 2026 Point of Trade Co.